Questions? Answered.

Applications are completed online and only take a few minutes. You’ll need a government-issued ID, proof of income, and an application fee per applicant. Once submitted, our team typically responds within one to two business days.

Like most communities, we look for verifiable monthly income of roughly three times the monthly rent, along with a satisfactory credit and rental history. Don’t meet every mark? Ask us about guarantor options — we’re happy to walk through it with you.

Twelve-month leases are our standard, with other term lengths available depending on the home and season. Contact the leasing office for current options and pricing on shorter or longer terms.

Absolutely — we’d love to show you around. Schedule a guided tour with our leasing team, or ask about self-guided and virtual tour options if your timing is tight.

Yes, all residents are required to carry renters insurance with liability coverage for the duration of their lease. It’s inexpensive, protects your belongings, and our team can point you toward easy options during the leasing process.

NOVI offers a range of thoughtfully designed studio, one-bedroom, and two-bedroom homes. Availability changes often — check with the leasing office for what’s open now and what’s coming up.

Yes — homes include in-unit laundry, so laundromat trips are officially a thing of your past.

Residents typically set up electricity in their own name, with water, sewer, trash, and other services billed through the community. Your leasing agent will give you the exact breakdown for your home before you sign.

Requests can be submitted any time through the resident portal or app, and emergency maintenance is available around the clock. Most routine requests are handled quickly by our on-site team.

Very. Cats and dogs are welcome at NOVI, and with downtown Concord’s walkable streets right outside, your dog may end up with a better social life than you.

Pet fees, pet rent, and any breed or weight guidelines follow our current community pet policy — contact the leasing office for today’s details before you apply so there are no surprises.

Union Street’s wide sidewalks are a daily favorite, and several parks and green spaces sit within an easy stroll of the community. Downtown Concord is a genuinely great dog-walking town.

Yes — resident parking is available at the community. Ask the leasing team about current options, assignments, and guest parking when you tour.

Uptown Charlotte is roughly 25 miles away — typically a 30 to 40 minute drive via I-85, depending on traffic. Close enough for work and big nights out, far enough to come home to a calmer pace.

Resident access is controlled throughout the community. Your leasing agent can walk you through the entry system and package handling when you visit.

NOVI’s amenity spaces are designed for how people actually live — places to work out, work from home, gather, and unwind. Stop by for a tour and we’ll show you everything in person, or reach out for the full current list.

Comfortably. Between resident spaces designed with remote work in mind and two coffee shops within a two-minute walk — Press & Porter and Crane Coffee — your “office” options are excellent.

Select spaces may be reserved by residents for private gatherings. Check with the management office for reservation details and any guidelines.

More than a dozen restaurants, coffee shops, boutiques, and creameries sit within a few minutes’ walk — Havana Carolina, Union Street Cafe, Cabarrus Creamery, Goldberry Books, and Press & Porter among them. Check out our interactive neighborhood map to explore them all.

Pleasantly so. Union Street hosts seasonal festivals, live music nights, and a social district that lets you stroll between spots. It’s lively without ever feeling overwhelming — the best of small-city downtown living.

Everyday essentials are a short drive away, with multiple grocery stores and pharmacies within a few minutes of downtown. For weekend treats, the local shops downtown have you more than covered.

Yes — the Speedway and Concord Mills are both roughly a 15 minute drive from downtown, which makes race weekends and shopping trips wonderfully easy.